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Zach Wermich

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Articles

Recent activity by Zach Wermich

  • How do I get a higher SpotMe® limit?

    When you first become eligible for SpotMe, you'll be able to overdraw your account by up to $20. Your limit may increase up to $200 over time depending on the history of any ZenFunds-branded accoun...

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  • How long will it take to resolve my dispute?

    Depending on the transaction and dispute type, we may need 45 to 90 days to investigate your dispute. If we can't complete our investigation within ten business days (20 business days for new accou...

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  • How do you use Connected Accounts?

    For users on iOS running app version 3.3 or later, any external bank accounts that have been linked to your ZenFunds Checking Account now appear in a widget on the home page of the ZenFunds mobile ...

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  • Is direct deposit the only way to add funds to my account?

    Direct deposit is the easiest and most reliable way to deposit funds to your Checking Account, although it is certainly not the only one. We also support ACH transfers, cash deposits, and Mobile C...

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  • How do I get help from ZenFunds?

    ZenFunds Member Services is available 24 hours a day, 7 days a week. The quickest way to contact ZenFunds is: Chat with us in your ZenFunds app by tapping the question mark icon. Call us at (84...

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  • I lost my SpotMe® access. How do I get it back?

    It's likely that you lost access to the SpotMe feature because you stopped meeting the qualifying direct deposit requirement for the feature. To get SpotMe back, you need to receive a single qualif...

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  • Why did ZenFunds close my card after I reported an unauthorized charge?

    Your card information is at risk when unauthorized charges appear on your account. In order to protect your money, we disable the card and send you a new one. This replacement card has a new number...

    • 1 follower
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  • Can I send a check using my ZenFunds Checking Account?

      Although fewer checks are written these days, we understand that bills like rent, credit cards, student loans, and other payments may require you to pay with a check. To assist members in these s...

    • 1 follower
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  • What are my account limits?

    The total amount of money you can withdraw or spend each day is limited, but you can make as many individual withdrawals or spending transactions as you like each day. These limits may change at an...

    • 1 follower
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  • Can I use my card outside of the United States?

    When traveling internationally, you can use your card in most countries where Visa is accepted as long as you enable international transactions. ZenFunds doesn’t charge foreign transaction fees. To...

    • 1 follower
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    • 0 votes