Can I reactivate my card after reporting it lost or stolen?

Zach Wermich
Zach Wermich

If you report your card as lost or stolen, neither you nor our support team can reactivate the card. This helps keep your money secure. 

Until your new card arrives, you can make purchases and pay bills online with your temporary digital card. To find it in your ZenFunds app:

  1. Go to Settings.
  2. Tap Account Settings.
  3. Tap View temporary card.

Your temporary card and physical card numbers will match once you receive and activate your new physical card. You won’t be able to use your temporary card after activating your new physical card.

If you still need help, contact us.

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