Zach Wermich
Articles
Recent activity by Zach Wermich
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How do I set up and manage my notifications?
To manage your notifications in your ZenFunds app: Go to Settings. Tap Notifications. Switch notifications on or off by tapping the toggle switches. Frequently asked questions When I t...
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What are SpotMe® Boosts?
ZenFunds members can give SpotMe Boosts to others to temporarily increase their limits. Sending a Boost temporarily increases a friend's SpotMe limit by $5. You can even send Boosts to friends who ...
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How do I update my name?
You can update your preferred name in the ZenFunds mobile app or on the ZenFunds website. We’ll use this name when we call, write, or chat with you. To update your preferred name, follow the steps...
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How do I upload documents to a dispute?
With your ZenFunds app, you can send us images of receipts, invoices or other documentation to help us investigate a dispute, whether you filed it yourself or ZenFunds filed it on your behalf. Here...
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How do I use Direct Debit to pay my bills?
You can pay bills such as your rent, mortgage, credit card, or loan payments electronically with Direct Debit (ACH Debit). Provide the ZenFunds Checking Account number and the bank routing number t...
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What are SpotMe® Bonuses?
SpotMe Bonuses are temporary increases to your SpotMe limit from ZenFunds. You may be eligible for a SpotMe bonus based on your account history and activity, or by participating in a ZenFunds promo...
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What if my card gets lost or stolen?
If your card is lost or stolen, the first thing you should do is block transactions to prevent anyone from using it. You can do this on the ZenFunds mobile app or website. ZenFunds app ZenFunds.c...
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How do I check the status of my dispute?
You can check the status of your dispute in your ZenFunds app: On the Home screen, tap Disputes. On the Open tab, find your dispute and tap View details. Tap > next to the charge to see the...
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What are authorization (auth) holds?
Authorization (auth) holds are temporary charges for amounts greater than what you paid for a product or service. For example, gas stations, hotels, and car rental companies may charge them to make...
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When will my card arrive?
Whether you just opened a ZenFunds Checking Account or requested a replacement card, you should receive it in 7 to 10 business days (i.e., excluding weekends and holidays). If your card doesn’t ar...
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