Zach Wermich
Articles
Recent activity by Zach Wermich
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Can I file a dispute for a Pay Anyone transfer?
It's best to only use Pay Anyone for payments to friends you trust. If you don't receive goods or services from a merchant after a Pay Anyone transfer, you'll have to sort it out with them directly...
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Can I block other ZenFunds members?
If you’re getting unwanted comments, requests, or payments from someone on ZenFunds, you can block them. Just decline their request for money and tap Block this person. They won't be notified. You ...
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How do I accept a Pay Anyone transfer if I’m not a ZenFunds member?
Non-members can claim Pay Anyone transfers from ZenFunds members in two ways: Sign up for a ZenFunds Checking Account: Follow the instructions in the email or landing page to open a ZenFunds Checki...
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What do I need to know about the ZenFunds Savings Account?
How do I open a Savings Account? When you open your ZenFunds Checking Account, you are presented with an option to open your Savings Account. If you choose to open your Savings Account at a later t...
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ZenFunds App Shortcuts
Whether you have a ZenFunds Debit Card, ZenFunds Credit Builder Card, or ZenFunds Savings Account, ZenFunds App Shortcuts can make using your app easier. Open the ZenFunds Account Summary page. Ta...
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How do I disable location tracking on iPhone or Android?
If you would like to stop the ZenFunds app from seeing your location, you can disable location services through Apple’s Settings app: Open the Settings app on your iPhone. You can do this by fi...
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iOS system requirements for the ZenFunds mobile app
The ZenFunds mobile app on Apple devices is only supported on iOS 14 and newer. We recommend updating to the latest iOS version in order to continue receiving app updates containing the latest fea...
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How do I troubleshoot phone verification code issues?
If you don’t receive a verification code by phone, try the following: Confirm the phone number you’re checking matches the phone number associated with your ZenFunds account. If you no longer h...
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How do I troubleshoot email verification code issues?
If you don’t receive a verification code by email, try the following: Confirm the inbox you’re checking matches the email address associated with your ZenFunds account. Check your spam folder. W...
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How do I use a one-time login link?
Some members who are unable to log in to ZenFunds may be eligible for a one-time login link. If you’re eligible, you will be asked in the app if you would like to receive a one-time use, secure log...
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